Privacy Policy

(www.palmettocreek.org)

Last Updated: 4/16/2026

This Privacy Policy explains how our volunteer group ("we," "us," or "the site administrators") collects, uses, and protects your information when you visit the Palmetto Creek community website.

Because we are an independently managed and funded volunteer group, we handle your data with the same respect we’d want for our own. We aren't data brokers; we’re just neighbors who want to keep the community connected.

1. Information We Collect

We only collect information that helps the site function and improves your experience.

Information You Provide: When you register for an account, sign up for a newsletter, or register for an event, we may collect your name, email address, and Palmetto Creek street address (to verify residency).
Automated Information: Like most websites, our server automatically logs basic technical info, such as your IP address, browser type, and the pages you visit.
Cookies: We use "cookies" (small text files) to keep you logged in and remember your preferences. You can disable these in your browser settings, though some parts of the site might stop working correctly if you do.

2. How We Use Your Information

We use your data strictly for community purposes:

To verify that you are a resident of Palmetto Creek.
To send you community updates or event reminders (if you’ve opted in).
To maintain the security and integrity of our forums and events.
To troubleshoot technical issues with the website.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. Period.

However, we may share information in these limited circumstances:

Service Providers: We use third-party tools (like website hosting or email delivery services) that require some data to function. These providers are only permitted to use your info for the services they provide to us.
Legal Necessity: If required by law, or to protect the safety of our community members, we may disclose information to relevant authorities.
No HOA Access: Because this is an independent site, your private registration data is not shared with the Palmetto Creek Board of Directors or the property management company unless specifically requested by you.

4. Security

As a volunteer group, we use standard security measures (such as SSL encryption) to protect your data. While we do our best to keep your information safe, no method of transmission over the internet is 100% secure. We encourage you to use a unique password for this site.

5. Your Rights and Choices

You have control over your information:

Access & Correction: You can update your profile information at any time through your account settings.
Deletion: If you wish to delete your account and have your data removed, please contact the site administrators.
Opt-Out: Every community email we send includes an "unsubscribe" link.

6. Third-Party Links

Our website may contain links to other sites (e.g., local news, utility companies, or social media groups). We are not responsible for the privacy practices of those external websites, so be sure to check their policies if you leave our site.

7. Changes to This Policy

As our community grows, we may need to update this policy. When we do, we will change the "Last Updated" date at the top of this page. We encourage you to check back periodically.

8. Contact Us

If you have questions about this policy or how your data is being handled, please reach out to the volunteer team using the contact forms on the website.

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